How Preventive Healthcare Services Are Delivered

This Preventive Healthcare & Wellness Services Policy explains the principles and service conditions applicable to preventive healthcare, longevity-focused healthcare, wellness programmes, health assessments, physician-supervised therapies and related services provided or facilitated by Prajeeva Healthcare Private Limited, operating under the brand name Prajeeva Healthcare Private Limited.

Prajeeva Healthcare Private Limited's current service ecosystem includes preventive healthcare, longevity medicine, cognitive optimisation and brain health, functional medicine, advanced diagnostics and biomarker analysis, personalised health programmes, executive health programmes and corporate wellness services.

This Policy applies according to the specific service selected and should be read together with Prajeeva Healthcare Private Limited's Terms & Conditions, Medical Disclaimer & Health Advice Warning, Privacy Policy, Personal & Health Data Protection Policy, and any service-specific clinical consent or instructions.

Preventive healthcare seeks to identify health risks, measurable biological changes and lifestyle factors that may warrant attention before or alongside the development of established disease.

Prajeeva Healthcare Private Limited's preventive healthcare approach may involve physician consultation, medical history review, health and lifestyle assessment, biomarker analysis, diagnostic investigation, risk evaluation and appropriately selected interventions. The Prajeeva Healthcare Private Limited website states that its clinical programmes begin with a comprehensive baseline assessment and that interventions are physician prescribed and tracked against biomarkers.

Preventive healthcare does not guarantee prevention of disease, elimination of future medical risk or a particular health outcome.

Clinical services requiring medical judgement are intended to operate under appropriate physician oversight.

Prajeeva Healthcare Private Limited's website identifies its model as physician-led and states that each intervention within its clinical programme is prescribed by a physician following assessment.

A service being listed or available does not establish that it is clinically appropriate for every individual. Eligibility, sequencing, modification or discontinuation may depend on health history, examination, diagnostic findings, contraindications, current medication, professional judgement and other relevant factors.

A preventive healthcare programme may begin with an assessment designed to establish an individual's current health profile and relevant objectives.

Depending on the service, this may include:

• Medical and family history.
• Current health concerns.
• Medication and supplement review.
• Lifestyle and nutrition information.
• Sleep and recovery patterns.
• Physical activity and fitness information.
• Relevant laboratory or diagnostic results.
• Metabolic and cardiovascular indicators.
• Cognitive or psychological health information where relevant.
• Individual health and performance objectives.

Prajeeva Healthcare Private Limited currently describes its programme pathway as beginning with a comprehensive physician consultation intended to understand health history, individual goals, biology and programme suitability.

Where clinically appropriate, Prajeeva Healthcare Private Limited may develop an individual programme based on information obtained through assessment, diagnostic results, biomarkers, health history and professional evaluation.

A personalised programme may contain different combinations of consultations, monitoring, diagnostic assessments, lifestyle recommendations, therapies, nutritional measures or other clinically appropriate components.

Personalisation does not imply certainty of outcome. Individual responses may differ according to biological variation, existing conditions, adherence, lifestyle factors, concurrent treatment and other circumstances.

Prajeeva Healthcare Private Limited offers longevity-focused healthcare as part of its service model. Its website describes longevity services as involving areas such as metabolic health, cardiovascular fitness, biomarkers, hormonal and nutrient assessment and other physician-directed interventions.

Longevity medicine should not be interpreted as a promise to extend lifespan, reverse ageing or prevent all age-related illness.

Assessments relating to biological age, metabolic performance, cardiovascular risk or other longevity indicators provide information for clinical evaluation. They do not determine an individual's future health with certainty.

Prajeeva Healthcare Private Limited may use functional and precision medicine approaches to consider health concerns in relation to individual history, lifestyle, biomarkers and other relevant information.

The Prajeeva Healthcare Private Limited website describes its model as integrating functional, longevity and precision medicine, including biomarker-informed individual protocols.

Such approaches do not replace established medical investigation, evidence-based treatment, specialist referral or emergency care where these are clinically required.

Prajeeva Healthcare Private Limited may provide or facilitate diagnostic and biomarker assessments to support preventive healthcare planning.

Its website currently describes assessments involving areas such as cardiovascular fitness, lipid markers, metabolic markers, inflammation, hormonal indicators, biological age, genomics and gut microbiome analysis.

Diagnostic findings must be interpreted in context. A laboratory or biomarker result alone may not confirm or exclude a disease, and reference ranges or methodologies may vary between providers.

Where clinically significant findings are identified, additional medical evaluation, testing or specialist referral may be recommended.

Prajeeva Healthcare Private Limited's services include cognitive optimisation and brain health programmes. Current website information identifies areas such as processing speed, working memory, sustained attention, executive function and reasoning within cognitive assessment.

Cognitive testing may provide useful information about measured performance but does not automatically constitute diagnosis of a neurological, psychiatric or psychological condition.

Where results or symptoms indicate the need for specialist assessment, Prajeeva Healthcare Private Limited may recommend further clinical evaluation.

Prajeeva Healthcare Private Limited currently presents a range of therapies and health technologies that include Hyperbaric Oxygen Therapy, IV Nutrition Therapy, whole-body cryotherapy, infrared sauna, red light therapy, PEMF-related services, neurofeedback and other interventions within its service ecosystem.

Availability of a therapy does not mean that it is suitable for every individual.

Before an intervention is provided, Prajeeva Healthcare Private Limited may assess factors such as:

• Medical history.
• Existing conditions.
• Current medication.
• Allergies.
• Pregnancy status where relevant.
• Previous procedures.
• Contraindications.
• Diagnostic findings.
• Current symptoms.
• Individual risk factors.

A healthcare professional may decline, postpone or modify a therapy where this is considered appropriate for clinical or safety reasons.

Where a healthcare intervention requires informed consent, the relevant consent process will be completed separately from general website acceptance.

The individual may be provided information concerning the nature of the proposed service, its intended purpose, material risks, expected benefits, available alternatives and relevant precautions according to the nature of the intervention.

Users should ask questions where they do not understand a recommended therapy or procedure.

Consent provided for one intervention does not automatically authorise a different or unrelated medical intervention.

Users are responsible for providing health information that is accurate and complete to the best of their knowledge.

Relevant information may include:

• Current medical conditions.
• Previous diagnoses or procedures.
• Prescription medication.
• Supplements.
• Allergies.
• Pregnancy or possible pregnancy where relevant.
• Previous adverse reactions.
• Current symptoms.
• Relevant laboratory or diagnostic findings.

Users should inform Prajeeva Healthcare Private Limited about material changes in their health during an ongoing programme.

Failure to disclose relevant information may affect the safety, suitability or interpretation of a healthcare service.

Booking, registration or payment does not guarantee clinical eligibility for a particular therapy, diagnostic procedure or programme component.

Prajeeva Healthcare Private Limited may require additional assessment, investigation, medical clearance or specialist advice before a service can be provided.

Where an intervention is considered inappropriate or unsafe, Prajeeva Healthcare Private Limited may recommend an alternative, defer the service or decline to proceed.

Clinical judgement will take priority over a user's preference for a particular intervention where patient safety is concerned.

Preventive healthcare programmes may include periodic monitoring or reassessment to evaluate changes over time.

Prajeeva Healthcare Private Limited's website describes its model as tracking interventions against biomarkers and reassessing patients at defined intervals.

Monitoring may result in recommendations being continued, modified, reduced, discontinued or replaced according to clinical findings and professional judgement.

An initial recommendation should not be assumed to remain appropriate indefinitely.

Prajeeva Healthcare Private Limited does not guarantee a specific health, longevity, cognitive, metabolic, biological-age, recovery or performance outcome from participation in a programme or therapy.

Healthcare responses differ between individuals and may be influenced by:

• Genetics and biology.
• Age.
• Existing medical conditions.
• Lifestyle.
• Medication.
• Treatment adherence.
• Nutrition.
• Sleep.
• Stress.
• Environmental factors.
• Concurrent healthcare interventions.

Measurable improvement may be a clinical objective where appropriate, but it cannot be guaranteed.

Preventive healthcare services are not intended to cause users to discontinue medically necessary treatment or disregard advice from existing treating professionals.

Users should not stop prescribed medication or materially change an established treatment plan without consulting an appropriately qualified healthcare professional.

Prajeeva Healthcare Private Limited may request information regarding existing treatment where this is relevant to the safety or coordination of a proposed service.

Prajeeva Healthcare Private Limited's preventive healthcare and wellness services are not substitutes for emergency medical care.

Users experiencing symptoms that may indicate a medical emergency should obtain immediate assessment from an appropriate emergency service or hospital.

Routine appointment systems, website forms, email or other non-emergency Prajeeva Healthcare Private Limited communication channels should not be relied upon for urgent medical assistance.

Prajeeva Healthcare Private Limited may provide nutritional guidance or supplement-related services where appropriate to its programmes. The current website includes nutrition and supplement-related offerings within its service ecosystem.

Recommendations should consider relevant health information, medication, allergies, nutritional requirements and clinical context.

Supplements are not substitutes for medically necessary treatment.

Where a product is supplied, manufacturer instructions, product-specific safety information and applicable statutory requirements may also apply.

Certain services may be performed or supported by independent laboratories, diagnostic providers, healthcare professionals or other specialist organisations.

Prajeeva Healthcare Private Limited may facilitate these services where appropriate but cannot control every aspect of an independent provider's laboratory methodology, operational process or professional decision-making.

Where applicable, separate terms, consent requirements, privacy notices and professional responsibilities of the independent provider may apply.

Further details are addressed in the Diagnostic & Third-Party Healthcare Services Policy.

Prajeeva Healthcare Private Limited currently provides executive health programmes, personalised health programmes and corporate and executive wellness services.

Corporate programme arrangements may include assessments, preventive health services, health education, programme administration or other agreed services.

An employer's sponsorship or payment for a programme does not automatically provide the employer with unrestricted access to an individual's personal health information.

Any disclosure of identifiable health information must be handled according to applicable privacy requirements, consent arrangements and contractual responsibilities.

Personal and health-related information processed in connection with Prajeeva Healthcare Private Limited services is subject to Prajeeva Healthcare Private Limited's Privacy Policy and Personal & Health Data Protection Policy.

Digital personal data processing in India is governed by applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, together with applicable rules and commencement provisions.

Prajeeva Healthcare Private Limited is required to consider reasonable security safeguards for digital personal data where the applicable statutory provisions are in force and applicable.

Health information will not be treated as available for unrelated use merely because it was provided for participation in a healthcare programme.

Healthcare services provided by registered medical practitioners remain subject to the professional and regulatory framework applicable in India, including the National Medical Commission Act, 2019 and applicable professional requirements.

Clinical decisions must remain within the professional judgement and lawful scope of the healthcare professional responsible for the service.

Nothing in this Policy permits a commercial programme description to override clinical responsibility or patient safety requirements.

Prajeeva Healthcare Private Limited seeks to describe healthcare programmes and services accurately and to provide relevant information concerning fees, scope and service conditions.

Consumers retain protections available under applicable Indian law, including the Consumer Protection Act, 2019, where applicable to the relevant transaction or service.

Nothing in this Policy excludes or restricts a statutory consumer right or remedy that cannot lawfully be waived.

Appointments and programme components are subject to confirmation, clinical eligibility and service availability.

Users should follow appointment preparation instructions and arrive or connect at the scheduled time.

Prajeeva Healthcare Private Limited may reschedule a service where necessary because of physician availability, equipment maintenance, safety concerns, technical problems or another reasonable operational circumstance.

Cancellation and refund matters are governed by the applicable Refund & Cancellation Policy.

A preventive healthcare programme may need to change as clinical information becomes available.

Prajeeva Healthcare Private Limited may modify a programme where:

• New diagnostic findings are identified.
• A user's health status changes.
• A contraindication becomes apparent.
• A treatment is not tolerated.
• Further investigation is required.
• A healthcare professional recommends a different approach.
• A particular service becomes unavailable.

Where reasonably possible, material changes affecting a paid programme will be communicated to the user.

Prajeeva Healthcare Private Limited may publish educational information concerning prevention, longevity, health optimisation, cognition, nutrition, diagnostics and related subjects.

Such general content is informational and does not constitute individual medical advice unless specifically provided within a professional clinical consultation.

Users should refer to the Medical Disclaimer & Health Advice Warning before relying on general health information published on the website.

Prajeeva Healthcare Private Limited's preventive healthcare and wellness services are designed to operate within the clinical scope, professional capabilities and infrastructure available for the relevant service.

Prajeeva Healthcare Private Limited does not represent that every disease, medical condition or health risk can be predicted, prevented, diagnosed or treated through its programmes.

Where a condition requires emergency, hospital-based, specialist or other care outside Prajeeva Healthcare Private Limited's scope, an appropriate referral or recommendation may be made.

Users may raise concerns about programme administration, appointments, service quality, billing, privacy or other aspects of a Prajeeva Healthcare Private Limited service.

Prajeeva Healthcare Private Limited may request information reasonably necessary to review the concern and provide an appropriate response.

Nothing in Prajeeva Healthcare Private Limited's internal complaint process limits a statutory right available to a consumer or patient under applicable Indian law.

Prajeeva Healthcare Private Limited may update this Policy to reflect changes in clinical services, healthcare technologies, programme design, regulatory requirements or operational practices.

The current version will be published on the Prajeeva Healthcare Private Limited website.

Where a change materially affects an existing service arrangement, applicable contractual and statutory rights will continue to apply.

This Policy should be read together with:

• Terms & Conditions
• Medical Disclaimer & Health Advice Warning
• Privacy Policy
• Personal & Health Data Protection Policy
• Data Protection & User Rights
• Diagnostic & Third-Party Healthcare Services Policy
• Refund & Cancellation Policy
• Payments, Subscriptions & Billing Policy

For questions relating to preventive healthcare, wellness programmes, clinical services or this Policy:

Prajeeva Healthcare Private Limited

Email: enquiries@prajeeva.com
Phone: +91-95913-21052
Website: https://prajeeva.com
Office: Prajeeva Healthcare Private Limited, Units B-403 & B-404, 4th Floor, Garden of Eden by UKN, Pattandur Agrahara, Whitefield, Bengaluru – 560066, India.

If you have questions about this page or how your information is handled, reach out to our team directly.